SHIPPING, RETURNS AND EXCHANGES

General

Shipping timelines depend on stock availability. If an item is in stock, it typically ships within 3–5 business days. Made-to-order pieces may take 3–6 weeks to ship, as we produce in limited quantities to reduce overproduction and waste.

Transit time varies based on the selected carrier at checkout, with most U.S. domestic orders arriving within 2–5 business days after shipment.

Returns and exchanges must be delivered to our e-commerce warehouse within 15 days of the delivery date for a full refund. Any return received after 15 days will be returned to sender.

Returns can take up to 7 days after delivery for our e-commerce warehouse to process. Once your return is processed, you will receive an email confirmation. Upon return being processed, your refund can take around 5-10 business days to reflect depending on your banking partner. All merchandise should be unworn and in its original condition, with tags and labels still attached.

Please note all domestic (U.S) orders will be charged a standard $10 restocking fee. All international orders, except Canada, will be charged a standard $45 restocking fee.

Final Sale

All sale products are Final Sale. When an item is final sale we do not allow returns unless an item is received damaged. Items that qualify as final sale are noted SALE on their product page, and at checkout. No price adjustments on past purchases.

Ollari Collections South LLC. monitors account activity and reserves the right to refuse transactions, assess fees, and/or close accounts based on order or returns behavior.